Find answers to the most common questions about Mail Merge Pro.
Mail Merge Pro is a tool that connects Google Sheets to Gmail, allowing you to send personalized email campaigns in bulk while tracking opens, clicks, and replies.
Yes! We offer a free plan with 30 emails per day. Paid plans start at ₹299/month (Individual) and include unlimited campaigns, advanced tracking, and more.
Yes, as long as you have view/edit access to the sheet. Mail Merge Pro can read any Google Sheet you have access to.
Absolutely! All Individual and Team plans include open tracking, click tracking, and bounce detection. The free plan does not include tracking.
Random delay sending spaces out your emails with natural-looking delays (30-90 seconds between each email). This helps avoid spam filters and mimics human sending behavior.
Yes! You can schedule campaigns to send at specific dates and times. This is available on all paid plans.
You connect your Google account, select a sheet, and choose which columns to merge. Mail Merge Pro reads the data in real-time and personalizes each email.
Yes, you can attach files from your computer or Google Drive. Attachments are supported on Individual and Team plans.
Follow-up automation sends a second email to recipients who haven't opened or replied after a set number of days. This helps increase response rates.
Yes. We use OAuth 2.0 for authentication, encryption for data transmission, and never store your email content or recipient lists on our servers.
Yes! Mail Merge Pro is designed for cold email outreach, with features like personalization, delay sending, and tracking to improve deliverability.
On the free plan, you're limited to 30 emails per day. If you need more, you can upgrade to the Individual or Team plan to unlock the full Google daily quota (1,500 emails/day).
Yes, you can connect multiple Gmail accounts and switch between them when sending campaigns. This is available on Team plans and above.
Yes! Mail Merge Pro is fully compatible with Google Workspace (G Suite) accounts.
Yes! Team plans include team collaboration features, allowing you to share templates, campaigns, and analytics.
We provide detailed analytics including open rates, click-through rates, bounce rates, reply rates, and individual recipient engagement tracking (on paid plans).
Recipient limits depend on your plan: Free allows 30 emails per day. Individual and Team plans support 1,500 emails per day (the full Google Workspace daily limit), which can be used for any number of recipients.
Currently, Mail Merge Pro integrates directly with Google Sheets and Gmail. CRM integrations are planned for Q3 2026.
You can cancel anytime from your account settings. There are no cancellation fees, and you'll retain access until the end of your billing period.
Yes! We offer email support for all users and priority support for Team and Enterprise customers. Our average response time is under 4 hours.